Privacy policy
Sol Worlds operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Personal Information We Collect
We may collect personal information about you from various sources, including:
Information You Provide Directly
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely through third-party providers)
Information Collected Automatically
- IP address
- Browser type and device information
- Time zone
- Pages visited and interactions on the site
Information From Third Parties
- Payment processors
- Shipping and fulfillment partners
- Marketing and analytics providers
How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Communicate with you about your order or inquiries
- Provide customer support
- Improve and optimize our Services
- Detect and prevent fraud
- Send marketing communications (only if you opt in)
Sharing Your Information
We may share your personal information with third parties to help us operate our business, including:
- Shopify (our e-commerce platform)
- Payment processors
- Shipping and logistics providers
- Analytics and marketing partners
We may also disclose your information if required by law or to protect our rights.
Cookies
We use cookies and similar technologies to enhance your experience, remember preferences, and analyze site traffic.
You may disable cookies through your browser settings.
Data Retention
We retain your personal information for as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.
Any updates will be posted on this page.
Contact
If you have any questions about this Privacy Policy, please contact us at:
Additional Privacy Rights Notice
To opt out of the “sale” or “sharing” of your personal information collected using cookies and other device-based identifiers as described above, you must be browsing from one of the applicable US states where such rights are provided under state privacy laws.